Returns & Exchanges
At Tigerlily, we want you to love your purchase; if you are not completely satisfied, we offer 30-day returns on all full-priced items. Please ensure garments are in their original condition with all tags and hygiene seals intact to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels are attached and the garment is unworn.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to your nearest authorized postal carrier and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing